Brands we distribute

Lubricalia manages information security in-house for our online store, servers, email and internal systems.

Head of Security: Jorge Rodríguez
Contact: [email protected]

Reporting a vulnerability

If you believe you have found a vulnerability in lubricalia.com or any of our systems, email [email protected] with a description, the affected URL or system, steps to reproduce and the potential impact. We will acknowledge your report within 5 business days and keep you informed until it is resolved.

Please:

Test only with your own account and data; never access, modify or delete other people's data.
Do not degrade the service: no denial of service, brute force or high-volume automated scanning (our protections block it automatically).
Do not use social engineering, phishing or physical attacks.
Give us reasonable time to fix the issue before disclosing it.

We do not run a bug bounty program. For orders and customer service, contact [email protected].

Last updated: 6 October 2026.